Job Summary

The FA Senior Admin Assistant will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of above-mentioned processes and will need to coordinate with the offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team.

Key Accountabilities
Discount Calculation
Research customers shipping information to determine the root cause of discrepancy.
When cause of discrepancy is identified, problem solving, analytical skills will be used to determine appropriate course of action.
Detailed emails may be required for proper documentation
Use of various software packages may be needed for processing of adjustments for invoices




Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
Process corrections timely and accurately utilizing proper methods.
Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
Providing customer specific information.
Calculate and process large and complex adjustments with appropriate reasoning and research skills.

Skills Necessary
Excellent written and verbal communication skills
Excellent interpersonal skills
Analytical Problem-solving skills
Must possess advanced reasoning and research skills
Decision making skills
Knowledge of MS Office
Excellent typing speed for data entry
Must be customer focused
Eye for detail and must meet stiff deadlines

Employee Type

Permanent

📌 F&a Senior Admin Assistant Pune (India)
🏢 UPS Supply Chain Solutions (UPS
📍 India