Key Responsibilities
Team Management & Leadership
Lead, motivate, and manage a team of education counsellors to achieve individual and team targets.
Allocate leads and monitor counsellors' daily activities and productivity.
Conduct daily team huddles, performance reviews, and regular feedback sessions.
Coach team members on counselling techniques, objection handling, and conversion strategies.
Support the recruitment, onboarding, and training of current counsellors.
2. Counselling & Admissions
Guide students and parents regarding courses, programs, eligibility criteria, fees, and admission processes.
Ensure counsellors understand the institution's offerings and provide accurate information.
Handle complex student queries and escalations professionally.
Monitor the complete student journey,



from initial enquiry to application, admission, and enrolment.
Ensure timely follow-ups with prospective students and parents.
3. Sales & Target Achievement
Drive team performance to achieve monthly admission, revenue, and conversion targets.
Monitor lead-to-counselling, counselling-to-admission, and enquiry-to-enrolment conversion rates.
Identify prospects to improve lead conversion and reduce lead leakage.
Develop strategies to improve follow-up quality, productivity, and overall sales performance.
Track individual counsellor performance and implement corrective action plans where required.

📌 Education Counsellor Team Lead Pimpri Chinchwad (Pimpri-Chinchwad)
🏢 Sevenmentor
📍 Pimpri-Chinchwad