Graduate in any discipline, with valuable communication and interpersonal skills. Candidates with prior experience in the hospitality sector, wellness resorts, hotels, or premium guest services will be preferred.
Welcome and assist clients and visitors in a skilled and courteous manner.
Manage client appointments, bookings, cancellations, and rescheduling.
Handle incoming calls, WhatsApp messages, and general inquiries.
Provide clients with basic information about the wellness centers services and packages.
Maintain client records, appointment schedules, and necessary documentation.
Coordinate with therapists, wellness professionals, and other departments to ensure smooth operations.
Manage billing, payment collection, and receipts, if required.
Handle client feedback and direct complaints to the concerned team.
Maintain cleanliness and organization of the reception area.
Ensure confidentiality of client information and records.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Relation Executive Malappuram
🏢 HiLITE Group
📍 Malappuram