Role & responsibilities
To attend service maintenance calls for Robots
Provide technical support to customers; identifying and resolving customer challenges.
Provide routine service support in respective zone accounts to execute agreed upon customer system assurance and continuous improvement plans.
Develop solid relationships with the key stakeholders in the respective zone customers.
Engage in problem solving by performing system analysis, interpreting data and providing recommendations to ensure customer operations are performing at optimal levels.
Follow up with the customers for pending payments.(Accounts Receivables)
Assist Sales team with market information on start-ups of current applications in both existing customers and in recent accounts.
There will be travel within assigned sales territory (local & overnight).

Preferred candidate profile
Diploma / BE/ B. Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineering with 60% above throughout academics.
2+ years of experience in Robot maintenance is must.

📌 Robot Service Engineer Bengaluru
🏢 FANUC
📍 Bengaluru