We are looking for a customer-oriented Accessories Executive to drive accessory sales at our workshop by understanding customer requirements, recommending suitable Mahindra accessories, and ensuring customer satisfaction.
Key Responsibilities
Drive accessory sales and achieve assigned targets.
Understand customer needs and recommend suitable accessories.
Manage the accessories display kiosk at the workshop.
Coordinate with Service Advisors to identify accessory sales opportunities.
Ensure the availability of fast-moving accessories and promote special accessory packages.
Ensure 100% First-Time-Right (FTR) fitment of accessories.
Handle customer queries and maintain strong customer relationships.
Follow accessory fitment guidelines and maintain accurate records.
Required Skills
Positive communication and customer-handling skills.
Knowledge of automobile accessories and their benefits.
Sales and negotiation skills.
Basic computer knowledge, including MS Excel and Word.
Familiarity with Dealer Management Systems (DMS).
Solid planning, coordination, and customer service abilities.