Sambodhi Retreat is looking for an experienced Operations Manager to oversee daily resort operations, ensure excellent guest experiences, and maintain high hospitality standards.
Key Responsibilities
Manage daily operations across Front Office, Housekeeping, F&B;, Kitchen, Maintenance, and Security.
Supervise teams, manage manpower planning, and ensure smooth interdepartmental coordination.
Handle guest complaints and maintain service quality.
Monitor operational costs, budgets, inventory, and vendor management.
Ensure compliance with hotel SOPs, hygiene, safety, and quality standards.
Prepare operational reports and drive service and efficiency improvements.
Required Qualifications & Experience
Graduate in Hotel Management, Hospitality, or a related field preferred.
5–8 years of relevant hotel/resort operations experience.
Experience in a 4-star or 5-star property preferred.
Knowledge of hotel management software, MS Excel, and operational reporting.
Mandatory Skills
Hotel operations management
Team leadership and coordination
Guest relationship management
Cost control and budgeting
Inventory and vendor management
SOP implementation and problem-solving
Preferred Profile: A result-oriented hospitality qualified with robust leadership skills and experience managing multiple hotel departments.
📌 Operations Manager Bodh Gaya (India)
🏢 Technoculture Resorts And Business Centre Private
📍 India
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