Key Responsibilities
Attend AMC service calls and resolve customer complaints within defined timelines
Perform scheduled Preventive Planned Maintenance (PPM)
Install, configure, test, and commission CCTV, Access Control, Fire Alarm, and Fire Hydrant systems
Troubleshoot and maintain Fire Alarm, PA, and Intrusion Alarm systems
Diagnose hardware, software, networking, and configuration issues
Support project teams in installation, commissioning, testing, and handover
Coordinate with clients and vendors for timely issue resolution
Prepare service reports and keep complaint status updated
Ensure smooth system performance and minimize customer escalations
Travel to client sites as required.

Required Skills
Hands-on knowledge of CCTV, Access Control, FAPA, and Fire & Water systems
Experience in installation, commissioning,



troubleshooting, and maintenance
Knowledge of Fire Alarm and PA systems
Understanding of IP networking and security system configuration
Robust communication, problem-solving, and client-handling skills
Advantage: Familiarity with ExacqVision, Hikvision iVMS-4200, C•CURE, or victor.

Candidate Profile
Qualification in Diploma, B tech, ECE, EEE, & Mechanical for Hydrant Systems or a related discipline preferred
Experience in ELV, CCTV, Access Control, or Fire Alarm systems preferred.
Willingness to travel to customer sites
Ability to work independently and coordinate with cross-functional teams.

📌 Service Engineer Elv Security Systems Visakhapatnam (India)
🏢 Infiniti Building Solutions
📍 India