31 Oct
|
c&s electric
|
Noida
31 Oct
c&s electric
Noida
Analyze customer complaints and defective products received from the field.
Coordinate with service teams and customers for complaint resolution.
Perform defect analysis to identify manufacturing-related and site-related issues.
Conduct Root Cause Analysis (RCA) using quality tools and methodologies.
Prepare and maintain 8D Reports for customer complaints.
Provide technical support for switchgear products such as Contactors, Relays, MCCBs, Starters, and Switching Devices.
Collaborate with Quality, Production, R&D;, and Service teams for effective problem resolution.
Support the development and implementation of customer complaint handling procedures.
Conduct training and awareness sessions on complaint management best practices.
Maintain 5S standards and ensure compliance with EHS and safety requirements.
📌 Engineer Customer Quality Noida
🏢 c&s electric
📍 Noida