Company: Startek
Process: Airtel Gold
Job Location: Gurugram
Job Type: Full time | Work From Office
Interview Mode: Walk-in Interview

Job Description

We are hiring enthusiastic and customer-oriented specialists for the Airtel Gold process. The selected candidates will be responsible for handling customer queries, providing effective solutions and ensuring a positive customer experience.

Roles & Responsibilities
Handle inbound customer calls and address service-related queries.
Assist customers with billing, plans, broadband and account-related concerns.
Provide accurate information and timely resolutions.
Maintain professional communication and ensure customer satisfaction.
Handle customer complaints with patience and a solution-oriented approach.
Maintain quality standards and adhere to process guidelines.

Candidate Requirements




Excellent verbal communication skills.
Good customer-handling and problem-solving abilities.
Basic computer knowledge.
Freshers and experienced candidates can apply (as per process eligibility).
Candidates should be comfortable working in rotational shifts.
Immediate joiners will be preferred.

Key Highlights
Full-time employment.
Skilled work environment.
Training and development opportunities.
PF and ESIC benefits (as applicable).

Walk-in Interview

Interested candidates can walk in directly for an interview.

Note: Startek does not charge any fee or recruitment charges from candidates at any stage of the hiring process.Role & responsibilities

📌 Walk In Customer Service Executive Gurugram
🏢 Startek Aegis Customer Support Services
📍 Gurugram