31 Oct
|
Property Finder
|
India
31 Oct
Property Finder
India
We are looking for a customer-oriented Customer Support Executive to handle customer calls, resolve queries, provide accurate information, and ensure a positive customer experience.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address customer queries, concerns, and complaints promptly.
Provide accurate information about products, services, and company policies.
Resolve customer issues efficiently and escalate complex cases when required.
Maintain proper records of customer interactions and follow-ups.
Ensure customer satisfaction through effective communication and problem-solving.
Coordinate with internal teams to ensure timely query resolution.
Follow company guidelines, service standards,
and quality procedures.
Required Skills:
Excellent verbal communication and listening skills.
Robust customer-handling and query-resolution abilities.
Valuable interpersonal and problem-solving skills.
Basic computer knowledge and data-entry skills.
Patience, a positive attitude, and a customer-focused approach.
Ability to work in a team and manage multiple customer queries.
Qualifications:
Minimum qualification: 12th pass or graduate.
Basic knowledge of MS Office and CRM tools is an advantage.
📌 Customer Support Executive Noida (India)
🏢 Property Finder
📍 India