Job Description

We are seeking a customer-centric doctor qualified to manage the end-to-end pre-policy underwriting journey.The RM Doctor conducts Tele-Medical Evaluations (Tele-MER), coordinates medical requirements, engages with customers, and collaborates with underwriting and operations teams to enable accurate and timely policy decisions.

Key Responsibilities
Conduct Tele-MER call and capture accurate medical disclosures.
Own assigned cases from allocation to underwriting decision/reproposal closure.
Explain Add Info, PPMC and reproposal outcomes to customers.
Coordinate PPMC scheduling and laboratory availability.
Perform proactive follow-ups for Tele-MER, Add Info, PPMC and callbacks.
Maintain real-time updates in underwriting systems and productivity trackers.
Collaborate with CMU, Operations and Pre-Sales teams.




Ensure compliance with SOPs, quality standards and audit requirements.

Qualifications
BAMS/BHMS/BPT/BDS/BUMS/PharmD degree from a recognized institution.
Valid Medical Council registration.
Experience in clinical practice, telemedicine or health insurance preferred.

Core Competencies
Clinical assessment
Customer communication
Documentation accuracy
Analytical thinking
Time management
Stakeholder collaboration

Success Measures
Timely Tele-MER completion
High documentation quality
Excellent customer experience
SLA adherence
Process compliance
Productivity targets achieved

📌 Sr Associate / Specialist Health Underwriting & Telemer Doctor Only Bengaluru (India)
🏢 Acko
📍 India