Role & responsibilities ( Male Candidates only-Immediate joiners)
Service Desk Engineer-L2
Responsibilities:
Troubleshoot desktop, laptop, printer, software, and network issues.
Log, track, and resolve service desk/help desk tickets within SLA timelines.
Install, configure, and maintain operating systems and software applications.
Provide remote and in office technical support to end users.
Maintain IT documentation and assist with system updates and upgrades.
Escalate complex issues to the appropriate technical teams.
Requirements
Degree/Diploma in IT, Computer Science, or a related field.
Experience in desktop support, service desk, or help desk operations.
Knowledge of hardware, Windows OS, networking, and common software applications.
Familiarity with ticketing tools and basic troubleshooting.
Solid problem-solving, communication, and customer service skills.
📌 Service Desk Engineer Bangalore Rural (India)
🏢 Shi
📍 India