Job Title: Technical Support Executive
Process: Chat & Voice Support
Salary: Up to 32,000 CTC
Job Description:
We are looking for enthusiastic and customer-focused Technical Support Executives to join our team. The ideal candidate will be responsible for providing technical assistance and resolving customer queries through voice and chat support while ensuring a superior customer experience.
Key Responsibilities:
Handle customer queries via voice and chat channels.
Diagnose, troubleshoot, and resolve technical issues efficiently.
Deliver exceptional customer service and maintain high customer satisfaction.
Accurately document customer interactions and resolutions.
Meet quality, productivity, and performance metrics.
Eligibility Criteria:
Graduates: Freshers and experienced candidates can apply.
Undergraduates: Minimum 6 months of experience (in any industry) is mandatory.
Excellent verbal and written communication skills.
Good problem-solving and troubleshooting abilities.
Willingness to work in rotational shifts and rotational week-offs.
Compensation & Benefits:
CTC up to 32,000
Cab Facilities Available
Stay & Travel Accommodation Support
Relocation Bonus
Attractive Performance Incentives
Career Growth Prospects through Internal Job Postings (IJP)
Learning & Development Programs
Fast-Track Career Progression
Energetic and Inclusive Work Culture
Why Join Us?
Market-competitive salary and rewarding incentive structure.
Relocation support for outstation candidates.
Strong career growth opportunities through IJP programs.
Employee-focused work environment with continuous learning opportunities.
Opportunity to build a long-term career in technical support and customer experience.
Interested candidates are encouraged to apply and be part of a fast-growing, customer-centric organization.
📌 Technical Support Executive Jaipur
🏢 TP
📍 Jaipur