Develop and maintain robust relationships with customers to understand their needs and provide tailored solutions.
Respond to customer inquiries and resolve issues professionally and promptly.
Collaborate with internal teams to ensure seamless delivery of services and products.
Identify opportunities to upsell and cross-sell products or services to existing customers.
Provide feedback and insights from customers to help improve business operations.
Stay up-to-date with industry trends and competitor activity to identify new business opportunities.

Job Requirements
Proven experience in customer relationship management or a related field.
Excellent communication, interpersonal, and problem-solving skills.




Ability to work in a team workplace and collaborate with colleagues to achieve common goals.
Solid analytical and organizational skills with attention to detail and the ability to prioritize tasks.
Familiarity with CRM software and technology is an asset.
Ability to adapt to changing circumstances and priorities in a dynamic environment.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Relationship Officer Cro Kochi
🏢 Eben Telecom
📍 Kochi