Customer Service Process Associate Voice & Webchat Kolkata

Customer Service Process Associate Voice & Webchat Kolkata

31 Oct
|
Gratitude India
|
Kolkata

31 Oct

Gratitude India

Kolkata

Handle customer queries via voice, webchat, email and messaging. Resolve complaints, document interactions, support back-office tasks, protect customer data and meet quality, resolution and productivity KPIs.

Required Candidate profile

Graduate preferred, with 1–6 years of customer service experience. Solid English, complaint handling, typing and multitasking skills; adaptable for rotational shifts and work from office.

📌 Customer Service Process Associate Voice & Webchat Kolkata
🏢 Gratitude India
📍 Kolkata

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