Job Summary:

Responsible for assisting customers with inquiries, resolving complaints, and providing product/service information through phone, , chat, or in person.

Key Responsibilities:

Handle incoming customer calls, s, and messages

Provide accurate information about products and services

Resolve customer complaints professionally and efficiently

Document customer interactions in the system

Escalate complex issues to the appropriate departments

Follow up with customers to ensure issue resolution

Maintain customer satisfaction and service quality standards

Skills/Qualifications:

Valuable communication and listening skills

Problem-solving and patience

Basic computer skills (CRM systems)

Ability to work under pressure

High school diploma (or equivalent)
Experience

0 - 3 Years
No. of Openings

50
Education

12th Pass
Role

Customer Service Representative
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

Khykha Alcove, 1st floor, 10, 1st Main Rd, Koramangala 4, C Block, S.T. Bed, Bengaluru, Karnataka, B

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