31 Oct
|
Vtekis Consulting India Private
|
India
31 Oct
Vtekis Consulting India Private
India
Respond to customer questions politely and professionally.
Verify customer identity before sharing confidential information.
Record interactions accurately in CRM or ticketing systems.
Resolve complaints within the company's service-level agreements (SLAs).
Escalate complex or sensitive issues to the appropriate department.
Protect customer data and maintain confidentiality.
Follow company policies, applicable laws, and approved scripts.
Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Customer Care Representative
Industry Type
Other
Gender
[ Male / Female ]
Age Limit
18 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Perks include
Adaptable Working Hours, Internet Allowance, One-way Cab
📌 Customer Service Representative Jobs For 12th Pass Freshers Kukatpally (India)
🏢 Vtekis Consulting India Private
📍 India