We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met y Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every - Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory - Product Knowledge: Maintain a solid understanding of our products and services to better assist customers and provide accurate - Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer quired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education.



Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also key, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.
Experience

1 - 2 Years
No. of Openings

20
Education

12th Pass
Role

Customer Service Representative
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

Kolkata park Street metro gate no 3

📌 Customer Service Representative Kolkata
🏢 Vertex
📍 Kolkata