Sr Technical Lead Support & Operations Noida (India)

Sr Technical Lead Support & Operations Noida (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Noida, Uttar Pradesh

Job Summary

Key Responsibilities

Skill Requirements

Technical Core sExpectations 1. Prometheus Platform Administration - Installation, configuration, upgrade, and maintenance of Prometheus environments. - Configure Prometheus servers, federation, remote storage, and retention policies. - Manage monitoring architecture for high availability and scalability. - Troubleshoot Prometheus performance issues and optimize resource utilization. - Implement backup, recovery, and lifecycle management procedures. 2. Metrics Collection & Monitoring - Design and implement metrics collection strategies across enterprise environments. - Configure scrape jobs, targets, labels, and monitoring policies. - Establish monitoring coverage for: o Windows Servers o Linux Servers o Virtualization Platforms o Network Devices o Databases o Middleware o Cloud Services o Applications - Define performance indicators, health metrics, and operational KPIs. - Ensure monitoring data accuracy and consistency. 3. Exporters & Service Discovery - Deploy, configure, and manage Prometheus exporters. - Administer exporters such as:



o Node Exporter o Windows Exporter o Blackbox Exporter o SNMP Exporter o Database Exporters o Application Exporters - Configure energetic service discovery mechanisms. - Enable monitoring for cloud-native and enterprise infrastructure settings. - Ensure exporter health, optimization, and lifecycle management. 4. Alert Management - Design and implement enterprise alerting strategies. - Define alert rules, thresholds, severity levels, and escalation procedures. - Configure alert routing and notification mechanisms. - Reduce alert noise through tuning and threshold optimization. - Support proactive incident detection and operational response. 5. Performance & Capacity Monitoring - Develop monitoring solutions for performance analysis and capacity planning. - Create dashboards and reports to support operational teams. - Analyze trends and historical metrics to identify risks and bottlenecks. - Support availability reporting, SLA compliance, and performance management initiatives. - Drive continuous monitoring improvements through data-driven insights.
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📌 Sr Technical Lead Support & Operations Noida (India)
🏢 HCLTech
📍 India

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