Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
Full-Time positions available (6 day work week)
Shifts available between 4pm-10am IST
Fluent in speaking, writing, and reading English Required
Outstanding, secure, premier office located in Goregaon West, Mumbai with lots of perks - lounge, game room, onsite parking + much more
Mentoring and guidance from Canadian Management Team

Requirements :
Experience working in a Call Center environment handling incoming and/or making outgoing calls
Customer Service oriented in developing and maintaining a positive customer interaction
Strong English communication and people skills - written and verbal communication
Open to flexibility in schedule including working extended or extra shifts




Providing an exceptional customer service experience on every call
Experience in the telecommunications industry an asset

What We Offer
Salary, Bonus, Health Perks + much more!
Paid Time Off, Training and Development
Ongoing English and Customer Service development classes

Location

Must be able to commute to our office located in Goregaon West, Mumbai

Pay: From ₹45,000.00 per month

Advantages :
Health insurance
Paid time off
Provident Fund

Experience :
Call center: 3 years (preferred)
Technical support: 1 year (preferred)
Telecommunication: 1 year (preferred)

Work Location: In person

📌 Inbound Customer Service Representative Mumbai
🏢 Unified CX Solutions
📍 Mumbai