Key Responsibilities
1. Handle post-order, post-delivery and support communication via calls & WhatsApp
1. Re-engage existing and inactive customers to drive repeat purchases
1. Manage returns, exchanges and cancellations with focus on saving orders - Provide fit, size and product guidance to improve customer satisfaction
1. Collect structured feedback on product, fit and overall experience
1. Maintain customer records, preferences and interaction logs - Coordinate insights with internal teams to improve product & processes
1. Prepare daily and weekly performance reports
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Delhi (India)
🏢 KVISS APPARELS, New Delhi
📍 India
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