31 Oct
|
CAPRICORN IDENTITY SERVICES PRIVATE
|
Nirman
31 Oct
CAPRICORN IDENTITY SERVICES PRIVATE
Nirman
We are looking for a Customer Support Executive to join our team at Capricorn Identity Services Private Limited . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services .
Key Responsibilities :
Handle customer calls in a skilled and effective manner
Address customer queries, concerns, and complaints with a problem-solving approach
Document preparation
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements : Pay: ₹14,000.00 - ₹16,000.00 per month
Perks :
Health insurance
Work Location: In person
📌 Customer Support Executive Cse Nirman
🏢 CAPRICORN IDENTITY SERVICES PRIVATE
📍 Nirman