Job Title : Customer Care Agent - International Voice Process

Company : Leading MNC Location : Mansarovar, Jaipur Salary : ₹26,000 - ₹34,000 CTC + Performance Incentives + Travel Allowance / Cab Facility Shift : Rotational (Including Night Shifts) Working Days : 5.5 Days a Week

Role Summary

We are looking for enthusiastic Customer Support Executives to join our International Voice Process team, serving US-based customers. In this role, you will interact with customers over phone calls, address their concerns efficiently, and deliver an outstanding service experience while achieving operational targets.

Key Responsibilities
Attend inbound calls from international customers.
Assist customers with queries related to products, orders, billing, payments, returns, and account services.
Identify customer concerns and provide prompt, accurate resolutions.
Maintain detailed and accurate records of customer interactions in the system.
Adhere to quality standards, compliance requirements, and productivity benchmarks.




Deliver a qualified and customer-focused experience on every call.

Eligibility Requirements
Undergraduate or Graduate from any discipline.
Minimum 6 months of experience in an International Voice Process is preferred.
Exceptional freshers with excellent spoken English may also apply.
Robust verbal communication and interpersonal skills in English are mandatory.
Must be comfortable working rotational shifts, including night shifts and weekly rotational offs.

Hiring Process
HR Interview
Operations Interview

Employee Benefits
Attractive performance-based incentives.
PF, ESI, and other statutory perks.
Career growth opportunities within the international customer support industry.

Pay: ₹26,000.00 - ₹34,000.00 per month

Benefits :
Commuter assistance
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Care Executive Jaipur (India)
🏢 Magpie Placement Services
📍 India