Company Description Kheewa Incorporation is a business development consulting organization serving Micro, Small, and Medium Enterprises across the Indian region. The company focuses on helping clients strengthen their business strategies and improve overall performance. In addition to development consulting, Kheewa provides promotion and portfolio management services to support long-term growth.

The team is driven by a client-first mindset, where sustainable business growth is the primary goal. Kheewa offers a collaborative, results-oriented environment for professionals who want to contribute to the success of diverse enterprises.

Role Description The Chat Support Executive will handle inbound customer queries through online chat platforms, providing clear, timely, and accurate information and assistance. Day-to-day responsibilities include responding to customer inquiries, resolving basic issues, escalating complex concerns to appropriate teams, and maintaining detailed records of interactions in internal systems. The role involves coordinating with other departments to ensure consistent and efficient support, following communication guidelines, and upholding service quality standards.

This is a full time remote role,



requiring reliable availability during assigned shifts and adherence to performance metrics and response time targets.

Qualifications

- Candidates should possess strong Communication and Phone Etiquette skills to manage professional, customer-focused interactions.
- Candidates should possess Administrative Assistance and Executive Administrative Assistance skills to support organized and efficient operations.
- Candidates should possess Clerical Skills to handle documentation, data entry, and accurate record-keeping.
- Candidates should demonstrate proficiency in typing, basic computer applications, and using chat or CRM tools.
- Candidates should have strong problem-solving abilities, attention to detail, and the capacity to multitask in a remote environment.
- Candidates should be comfortable working independently, managing time effectively, and collaborating virtually with team members.
- Previous experience in customer support, administration, or a similar role is preferred but not mandatory.
- A high school diploma or equivalent is required; additional qualifications in business, communications, or administration are an advantage.

📌 Chat Support Executive (India)
🏢 Kheewa Incorporation
📍 India