Service Engineer / Service Support (Bengaluru)

Service Engineer / Service Support (Bengaluru)

06 Nov
|
NetApp
|
Bengaluru

06 Nov

NetApp

Bengaluru

We're forward-thinking technology people with heart. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization.' -The Professional Services Engineer (PSE) in our Global Services Solutions Centre provides post-sales technical expertise during the installation, implementation, migration and maintenance of company products. The PSE provides follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

Experienced in NetApp Storage (Administering NetApp Storage - Ontap, Metro cluster, troubleshooting Issues, performing firmware and operating system upgrades, using storage management tools - Active IQ Unified Manager, ONTAP system manager, NetApp console classification)

Proficient understanding of NetApp Storage concepts, and related Storage technologies (Snapshots, WORM, controller failover, provisioning, advance configuration, efficiency technologies, cloning, Snapmirror, SVM DR, MetroCluster) including monitoring and troubleshooting, administration, and replication technologies.

Basics knowledge on Host platform like Windows, Linux, Solaris, AIX,



VMware & Hyper-V file systems will be required.

Basic knowledge on Netapp products like Storage grid, E-Series, Ontap-select and Cloud products '

Hands on experience on snapmirror replication (VSM, vault, svmdr, active-sync, SVM migrate).

Possess the ability to work at the direction of Project managers, as well as often self-manage engagements to ensure customer engagements.

Possess awareness of customer architecture and how it affects migration planning and execution

Ability to work collaboratively with other engineers and managers in a team environment to share best practices and meet aggressive goals and meet high-quality standards.

Positive, proactive, team-orientated attitude with a flexible and cutting-edge approach to work.

Basics understanding of automation and scripting to support data migration and operational tasks

Hands-on in utilizing AI-assisted tools to improve delivery efficiency, accuracy, and overall project execution .

Ontap Certification (NCDA - mandatory, NCIE - DP & SAN (optional)) and cloud related certificates will be an added advantage.

Typically requires a minimum of 4 -8 years of related experience with a bachelor's degree, and preferably 6 years or 3 years and a master's degree or a PhD with relevant professional experience or equivalent combination of professional education/training and applicable work experience.

📌 Service Engineer / Service Support (Bengaluru)
🏢 NetApp
📍 Bengaluru

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