Roles and responsibilities:

- Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding our global support services

- Collaborate closely with GRBD&E;, D&C;, Sustainability, RME, and other stakeholders to understand customer requirements, business objectives, and operational needs

- Design, implement, and manage BMS standard operating procedures, policies, and processes that are scalable across the globe

- Maintain and optimize BMS technologies, IoT platforms, and data analytics tools

- Monitor and maintain ticket and work order queues, ensuring customer care and quality meet the high bar

- Ensure compliance with change management processes

- Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings

- Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach

- Provide strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies

- Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders





- Lead training sessions and development programs to continuously enhance the capabilities and technical skills of field RME teams and BMS Specialists

- Drive a culture of innovation, continuous improvement, and knowledge sharing within the team

- Willingness to work flexible shifts to provide 24/7 BMS support across global time zones

Requirements:

- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent

- Ability to integrate multiple communication protocols such as BACnet, LON, Modbus, and SNMP to a single platform with normalized data for standard visualization.

- Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, Modbus TCP, SNMP).

- Exceptional interpersonal and communication skills to collaborate effectively with diverse stakeholders.

- Deep understanding of HVAC, lighting, Utilities, field devices, and other building systems, as well as energy management principles.

- Demonstrated ability to manage and prioritize initiatives in a dynamic environment.

- Solid problem-solving skills with a strategic and innovative mindset.

- Organized and self-motivated to take ownership of complex tasks.

📌 Senior BMS Specialist (Hyderabad)
🏢 Important Business
📍 Hyderabad