Bring your expertise to a fast-paced team modernizing client service through data-driven products, close partnership, and strong delivery ownership.
As a Product Owner Associate in Digital Client Services within Markets Operations, you drive structure and discipline across standard delivery artifacts from scope through implementation. You partner closely with business, operations, design, and technology stakeholders to translate client service needs into measurable analytics outcomes. You enable teams to better serve clients by capturing, sharing, and tracking service performance and client experience metrics through the SONIC client analytics product.
Partner with line of business data owners to identify and deliver metrics that measure operational service performance and client experience
Analyze business processes, issues, and risks to inform decisions and prioritize delivery
Synthesize data collected from multiple sources into concrete metrics and actionable deliverables
Define data taxonomy and data requirements for functional partners
Escalate decisions, impediments, and risks to ensure timely resolution and transparency on progress




Validate deliverables by documenting test requirements, executing testing activities, and confirming readiness
Align with analytics, data science, artificial intelligence, machine learning, and technology teams to support deployment of analytics products

Demonstrate 4+ years of experience in a financial services organization
Apply basic to intermediate Structured Query Language (SQL) skills
Use data analytics tools such as Microsoft Excel, Microsoft Access, Alteryx, and Tableau for business and data analysis
Engage confidently with artificial intelligence and machine learning partners to support analysis tasks
Communicate clearly in writing and verbally with diverse stakeholder groups
Execute practical data analysis and translate results into measurable business outcomes
Bring experience working in a sell-side financial services environment
Navigate complex stakeholder environments across business, operations, design, and technology partners
Contribute to continuous improvement in service measurement and client experience outcomes

📌 Product & Deployment Specialist (Mumbai)
🏢 JP Morgan Chase
📍 Mumbai