Role/Job Title: Business Analyst – IMPS Application

Location – Navi Mumbai – Airoli Processing Centre (Gigaplex Office)

Job Summary - A Business Analyst is responsible for end-to-end delivery, stability, and enhancement of the bank's Immediate Payment Service (IMPS) platform , enabling real-time interbank fund transfers. The role ensures high availability, low latency, and regulatory compliance while leading cross-functional teams to deliver secure, scalable, and resilient real-time payment capabilities .

Own the lifecycle of IMPS initiatives: requirements, design, development, testing, deployment, and production support.

Manage roadmaps and delivery plans for new IMPS features (P2P/P2M, mandate flows, enhancements, migrations) and NPCI-driven regulatory and scheme changes

Ensure adherence to delivery timelines, budget, and quality benchmarks

Lead impact analysis and re-planning for change requests

Act as the primary interface for business teams (Payments, Retail Banking, Digital Channels), Operations, Risk, and Compliance

Coordinate with NPCI and partner banks and Third-party vendors and payment switch providers

Oversee CI/CD pipelines and setting setup (Dev, SIT, UAT, Pre-Prod, Prod)

Ensure stable integration testing with NPCI environments

Define and manage deployment strategies (blue-green/canary where applicable) and rollback plans and change procedures





Ensure CAB approvals and release governance compliance

Enforce strict quality gates for IMPS transaction flows

Drive automation in regression and performance testing

Lead incident response and root cause analysis (RCA) as well as post-incident reviews and preventive improvements

Strengthen monitoring dashboards, alerting mechanisms and failover and DR drills

Ensure compliance with NPCI guidelines and circulars, RBI mandates, AML/KYC and fraud detection frameworks

Maintain audit documentation, access controls and logs, and address vulnerabilities through collaboration with InfoSec teams

Oversee MPS transaction reconciliation (inward/outward)

Work with operations teams to improve automation and STP rates

Strong expertise in IMPS architecture and flows, NPCI ecosystem and payment switch integration and Real-time payments processing

Knowledge of Messaging protocols (ISO 8583 / ISO 20022), APIs, microservices, and event-driven architectures, Database systems and high-volume transaction processing and Monitoring tools (Prometheus, Splunk, ELK, AppDynamics, etc.)

Education Qualifications : Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Tech) / Master of Computer Applications (MCA)

Experience : 5 – 10 Years

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