About Amazon.Amazon.We hire the world's brightest minds and offer them an setting in which they can invent and innovate to improve the experience for our customers. We want you to help share and shape our mission to be Earth's most customer-centric company. We are making history and the good news is that we've only just begun.

The Team: We at Localization are an integral part of creating new listings and enabling customers to shop in a language of preference globally. Our vision is to enable customers in every Store to have access to all of Amazon's WW selection and in a language of their choice. Every year, we help in launching new marketplaces and localize billions of products for Amazon worldwide. The Role: We are looking for an exceptional Program Manager to join Hyd team and drive Operational Excellence in non-tech domain of project/program management. We are looking for high-potential, flexible, innovative, and forward-thinking professional to join the team. You will need to balance between big picture thinking and obsessing with the details, identifying risks. Work with internal teams (Engineering/Product Management etc) to identify opportunities and set up new processes from scratch which can reduce operational load on partner teams.

- Work with product management/Engineering/BI teams to understand program requirements and jointly develop a solution to drive automation as well as deliver on the yearly goals.
- Identify defects, deep dive root causes and work out short-term and long-term solutions.



Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview.
- Thrive and operate in a variable & grey environment by addressing situations of low workload forecast, varying customer priorities, changing mix of workload which will impact productivity bar and cross-skilling of resources for most optimum throughput management.

The role requires strategic vision to shift teams from reactive problem-solving to proactive quality assurance, establishing centralized project plans anchored by measurable P0 metrics across Post localization and and detail page defects. This leader must demonstrate excellent SQL skills for making data-driven decisions, translating business impact into actionable roadmaps with clear success criteria. The position demands stakeholder management excellence, coordinating between technical teams (BIE, Tech, Product) and business partners while establishing standardized SLAs and escalation protocols. Critical capabilities include organizational design, restructuring teams through cross-training programs and resource optimization without additional headcount, plus technical acumen to understand catalog architectural enhancements and system behaviors.



The PM must excel at building mechanisms, creating scalable frameworks for defect identification and reduction, and AI-powered feedback loops that scale quality improvements. Finally, this role requires leadership influence to secure executive alignment, drive implementation timelines, and foster a culture of continuous improvement that impacts Amazon's worldwide catalog quality.
3+ years of program or project management experience

- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Should be comfortable using AI tools, building agents, and driving automations to streamline operations and deliver scalable outcomes.

3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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