The Project Manager is responsible for management of assigned technical projects. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.

Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients

Guides assigned project team on how to get the most of our self-organization

Guides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

Assesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organization

Supporting and educating the Product Sponsor, especially on grooming and maintaining the product backlog

Perform analysis of utilization of resources for projects in execution and measuring for future resource allocation needs

Understands and communicates goals and critical success factors for the project; Plan and coordinate all aspects of technical projects from initiation through deliver

Ensure service delivery success and Client satisfaction through effective project management

Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables





Identify needed resources for projects while defining and assigning major project roles

Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope

Assign and monitor work of project team, providing technical and analytical support and direction

Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved

Assist with problem resolution or risk mitigation as needed

Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project

Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement

Identify project management coordination process gaps or areas for improvement. Utilize Ahead systems (Salesforce, financial force, etc.)



to maintain updated project information

PMP (Project Management Qualified) certification is a requirement

Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects

Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies

Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)

Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application

Excellent analysis, problem-solving, team, conflict management, and time management skills

Possess advanced skills in the use of project management software

Demonstrate ability to manage project budgets and timelines

Effectively facilitate interaction with executive level clients

Able to consistently set clear expectations, manage team performance, and build high morale among team members

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

📌 Head of ServiceNow Project Management (Gurugram)
🏢 AHEAD
📍 Gurugram