CRM Solution Engineer (Bengaluru)

CRM Solution Engineer (Bengaluru)

06 Nov
|
STYLI
|
Bengaluru

06 Nov

STYLI

Bengaluru

Role: Solution Engineer (5-8 yrs) Location: We are seeking a seasoned Solution Engineer with deep expertise in building and scaling ecommerce platforms and marketplaces. You will play a pivotal role in architecting and delivering solutions that drive seamless customer experiences, streamline operations, and scale marketplace ecosystems. The ideal candidate has hands-on experience with ecommerce platforms, marketplace integrations, and cloudnative architectures, as well as a strong focus on scalability, performance, and innovation.

Design and implement features that support marketplace scalability, including multivendor capabilities, inventory management, and energetic pricing models.
Build and integrate APIs for third-party services such as payment gateways, logistics providers, marketing tools, and seller management systems.
Performance Optimization: Ensure high performance and availability of marketplace systems, including optimizing page load times, search functionality, and transaction processes.
Data Strategy: Work with large data sets, ensuring effective integration and processing of customer, vendor, and product data.
Customer Experience: Collaborate with UX/UI teams to optimize customer and vendor journeys, including advanced search, personalization, and checkout flows.
GDPR, PCIDSS) and implement fraud prevention and secure payment mechanisms.
Cloud Deployment: Leverage cloud platforms (AWS, Azure, GCP) to deploy, monitor, and maintain scalable ecommerce and marketplace systems.
Experience: 5-7 years of experience in solution engineering, with specific expertise in ecommerce and marketplace platforms.
Experience building or scaling multi-vendor marketplaces on platforms like Magento,



Shopify Plus, BigCommerce, Mirakl, or custom solutions.
Full-stack Development: Strong proficiency in the MERN stack (MongoDB, Express.js, React.js, Node.js) or similar frameworks.
Advanced knowledge of RESTful and GraphQL APIs, with experience in creating and managing third-party integrations (e.g., payment, shipping, marketing tools).
Experience designing microservices and headless commerce solutions tailored for marketplace environments.
Performance Optimization: Expertise in scaling high-traffic ecommerce systems, load balancing, caching, queuing, and database optimization.
Cloud Platforms: Proven experience deploying applications on AWS, Azure, or GCP, with a focus on scalability and reliability.
Data Management: Strong knowledge of database technologies (SQL and NoSQL) and analytics integration for actionable insights.
DevOps Practices: Familiarity with CI/CD pipelines, Docker, Kubernetes, and monitoring tools to ensure uptime and system health.

Experience with commission models, dispute resolution workflows, and vendor performance tracking, ads management.
Knowledge of multi-currency and multi-language implementation for global marketplaces.
Experience integrating with enterprise tools like ERP, CRM, and WMS systems.
Exposure to analytics and reporting tools like Google Analytics, Adobe Analytics, or Power BI

Excellent communication skills to engage with technical and non-technical stakeholders, including vendors and partners.
Proven ability to manage multiple projects and deliver on tight deadlines.
Education Bachelor's or Master's degree in Computer Science, Engineering, or related fields (or equivalent experience).

📌 CRM Solution Engineer (Bengaluru)
🏢 STYLI
📍 Bengaluru

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