Job Title: Customer Service Executive – US Travel Process (Work From Home)
Location: Remote (India)

Volantix Flights Pvt. part of a global travel group) provides world-class flight booking and customer support services for international travelers. We are expanding our remote operations and are looking for talented, motivated individuals across India to join our virtual team.

Handle inbound/outbound calls and assist US-based customers with flight bookings, changes, and queries.
Ensure excellent customer experience through clear communication and problem-solving.
Maintain accurate records in CRM systems and follow company processes.
Upsell ancillary services (baggage, seats, insurance, hotels) where applicable.

Strong proficiency in spoken and written English,



with the ability to communicate clearly with international customers.
Experience in Customer Service, Customer Support, or related roles.
Skills in ensuring Customer Satisfaction and enhancing Customer Experience.
Experience in the aviation or travel industry is a plus.
Proficiency in using customer service software and tools.
Competitive salary with night-shift allowances.
Permanent Work From Home prospect.
Attractive incentives on performance and upselling.
Training and career growth opportunities.
A chance to work with an international travel brand.

📌 Night Shift Customer Service Representative - Remote / Work from Home (India)
🏢 Volantix Flights Private
📍 India