Client Services - Walk-in - 30th August -2025 - PSG CAS, Coimbatore. We are searching for a candidate with 0-2 years of experience handling international clients. Your role also includes promoting customer satisfaction, enhancing their onboarding experience, and maximising product adoption.

Identify customers' needs and problems, and take proactive steps to maintain a positive experience.
Liaise between clients and internal teams (Product Development/Billing) to ensure timely and successful delivery of solutions to our client's problems.
Initiate and engage with customers through multiple channels, namely outbound calls and inbound chats, to communicate effectively and facilitate product adoption.
Offer tailored support designed to meet each customer's unique needs, empowering them to grow their capabilities with our software.
Track customer usage and provide proactive support, guiding them to optimise their experience and achieve the right balance in using our software.
Comprehend creative solutions to handle queries from customers and give them an excellent level of service.
Adaptable and receptive to change for continuous product transformation.

Any graduate with 0-2 years of experience in technical/customer support roles.



(Willingness to work in the night shift and to work from our office in Chennai once a week.
Passion towards amazing customer experience.
Creative, enthusiastic, and energetic with great interpersonal skills. Experience taking chats and non-voice processing is an added advantage.

Private workroom with the ambience to handle calls.
Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Jr Client Account Manager
Chat Support

Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Diversity is one of the key factors to our success. We know our work to advance diversity and inclusion is not over yet. Here's how you can help!
Research shows that women and people from minority groups hold back from applying for jobs if they don't meet 100% of the criteria while men usually apply after meeting about 60%. PSG College of Arts & Science, Avinashi Rd, PSG CAS, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014

📌 Customer Service Advisor - Night Shift - Work From (Chennai)
🏢 FULL Creative
📍 Chennai