At MSX International , we've been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Aftersales / Technical Services / Workshop Operations

Workshop Manager / Technical Manager / Service Manager

Experience

The Master Technician is the workshop's senior diagnostic authority, responsible for resolving complex premium-vehicle faults, managing escalations, performing advanced ECU programming and network diagnostics, and mentoring other technicians.

Diagnose escalated, intermittent, cross-domain and network-related vehicle faults.

Perform complex ECU programming, coding, software updates and adaptations.

Troubleshoot CAN/LIN communication, gateway and module-network faults.

Lead technical escalations and prepare structured cases for OEM support where required.

Mentor junior and mid-level technicians on diagnostic process, tools and quality standards.

Follow workshop quality, safety, ESD and high-voltage procedures.

Experience with XENTRY, ISTA, ODIS, PIWIS or equivalent OEM tools.

CANalyzer, CANoe or equivalent network-analysis exposure.





Diploma or B.Tech in Automobile, Electrical or Electronics Engineering.

Hands-on premium OEM diagnostic experience.

Proven ECU programming/coding and advanced CAN diagnostic capability.

Experience with complex diagnostic case handling and technical documentation.

Experience with XENTRY, ISTA, ODIS, PIWIS or equivalent OEM tools.

CANalyzer, CANoe or equivalent network-analysis exposure.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering cutting-edge, research-driven strategies to elevate retail operations and accelerate business growth.

📌 Senior Software Support Engineer - Support & Coding (Chennai)
🏢 MSX INTERNATIONAL
📍 Chennai