Job Purpose To manage the end-to-end employee lifecycle, ensure 100% operational compliance, and handle HR back-office functions. This role is responsible for maintaining high data integrity, managing payroll, and supporting organizational branding through creative content and effective coordination across all branches.

Key Responsibilities

Overall Recruitment: Managing the end-to-end recruitment process, including sourcing, screening, interviewing, and final selection.

Onboarding & Offboarding: Ensuring skilled and systematic joining and exit formalities for all employees.

Payroll Management: Full handling of monthly payroll processing, attendance tracking, and leave management.

Data & MS Office Management: Preparing and maintaining extensive HR data and reports using advanced MS Office (Excel, Word, PowerPoint).

HRMS Operations: Complete handling and regular updating of the HRMS software to ensure real-time data accuracy.

Employee Relations & Grievances: Addressing employee concerns, resolving conflicts, and managing the overall grievance redressal system.

Performance Management (PMS): Implementing the appraisal system, setting KRAs/KPIs, and coordinating the annual/semi-annual review process.

Compliance & Policy: Handling all labor law-related compliance issues and drafting/updating HR policies and the employee handbook.

Branch Coordination: Acting as a central liaison for all branches to ensure smooth HR operations and policy implementation.

Training & Development: Identifying training needs and coordinating staff development programs.

Creative Support: Designing graphics and editing videos for internal branding and employee engagement activities.

Key Performance Indicators (KPIs)

Payroll Accuracy: 100% error-free and timely salary disbursement every month.

Process Efficiency:



100% completion of onboarding/offboarding documentation within defined timelines.

Data Integrity: Zero discrepancies in HRMS records and employee physical files.

SLA for Grievances: Resolution of employee queries or conflicts within 48-72 hours.

Creative Timelines: Timely delivery of engagement content (videos/designs) as per the activity calendar.

Competencies Framework

Knowledge (Technical Understanding)

Statutory Compliances: Up-to-date knowledge of Labor Laws, PF, ESI, Gratuity, Bonus Acts, and Taxation (TDS/PT).

PMS Frameworks: Understanding of Performance Management systems (KRA/KPI setting) and SMART goal models.

Recruitment Strategy: Mastery of advanced Boolean searches, headhunting techniques on LinkedIn, and job portal algorithms.

HRIS Technology: Comprehensive knowledge of Human Resource Information System (HRIS) architecture and data flow.

Skills (Execution Capability)

Data Analytics: Advanced proficiency in MS Excel (Pivot Tables, Dashboards, VLookup) for HR reporting.

Creative Design: Skilled in professional graphic design and video editing (Canva/Adobe) for employee engagement content.

Policy Formulation: Ability to draft clear, legally compliant, and employee-friendly HR policies.

Behavior (Professional Attributes)

Empathy & Neutrality: Handling employee conflicts without bias and acting as a fair mediator.

Integrity & Confidentiality: Maintaining strict privacy regarding sensitive employee data and management decisions.

Proactive Coordination: Maintaining constant communication with multiple branches to identify and resolve issues before they escalate.

Working Conditions

Mode: Office-based.

Coordination: Regular interaction with all branches (on-site or remote).

Flexibility: Availability during month-end payroll or peak recruitment cycles.

📌 HR Manager - Employee Relations Remote (Indore)
🏢 Sampurna sodani diagnostic clinic
📍 Indore