06 Nov
|
GIVA
|
Bengaluru
Dear Applicants,
We are seeking a Program Manager – New Customer Acquisition at our Head Office – Bangalore Location. Interested candidates can go through the job description below and apply .
Key Responsibilities:
- Plan & execute integrated current customer acquisition initiatives across offline and online channels: BTL activities, store activations, mall promotions, partnerships, events, influencer collaborations, performance marketing, marketplaces, and CRM campaigns.
- Collaborate closely with revenue, operations, marketing, CRM, merchandising, and other teams as required for program execution
- Own end-to-end acquisition programs focused on increasing store footfall, website/app traffic, and first-time buyers.
- Manage acquisition budgets across channels, ensuring strong blended CAC, ROAS, and ROI.
- Develop hyperlocal strategies for retail stores while leveraging digital targeting to drive measurable omnichannel growth.
- Monitor and optimize full-funnel metrics such as Impressions, Traffic, Walk-ins, Conversions, Repeat.
- Run structured experiments across geographies, store clusters, and digital cohorts to unlock scalable growth levers.
- Track performance dashboards and present actionable insights and recommendations to leadership.
Who Will Qualify:
- 3–5 years of relevant experience in retail, D2C, or omnichannel growth roles.
- Hands-on experience running both on-ground retail acquisition campaigns and digital performance marketing initiatives.
- Experience in managing integrated campaigns with measurable attribution across online and offline channels.
- Strong understanding of retail and new customer acquisition KPIs such as Footfall, new customers, Conversion Rate, CAC, ROAS, CPL, CLV, Repeat Rate, and blended ROI
📌 Full Time Program Director (Bengaluru)
🏢 GIVA
📍 Bengaluru