Travel Required

Perform end-to-end Quality Assurance (QA) on AML investigations reviews across Retail Banking and Crypto domains

Assess analyst decisions on customer risk profiling, transaction analysis, sanctions screening, and suspicious activity identification

Conduct deep-dive QC audits ensuring completeness, accuracy, regulatory alignment, and strong case narrative standards

Evaluate use of internal systems, third-party tools, blockchain analytics (for crypto exposure), and open-source intelligence (OSINT)

Identify gaps, risk misses, and process deviations, and ensure adherence to AML policies, regulatory guidelines, and client-specific procedures

Provide actionable, structured feedback and coaching to analysts to drive continuous quality improvement

Act as a SME and on-demand trainer, delivering refresher sessions on AML concepts (CDD/EDD/KYC/SAR/TMS), domain-specific modules (Retail Banking customer risk, Crypto transaction monitoring), and calibration sessions and best-practice sharing

Maintain and publish quality dashboards, scorecards, error trend analysis, and RCA reports

Partner with Operations, Training, and Client stakeholders to close quality gaps and improve performance

Drive quality calibration discussions, ensuring consistency in interpretation of policies across teams

Ensure adherence to productivity, TAT, and quality SLAs while maintaining high attention to detail

Must be a graduate in any streams from a recognized university

Minimum 6 years of AML experience in Crypto/TMS/ EDD /processes, with:

Proven track record as a strong performer, consistently meeting/exceeding quality and productivity benchmarks.

Mandatory exposure to training and coaching analysts, including conducting knowledge sessions, providing structured feedback, and driving performance improvement.

Experience in handling team-level responsibilities, acting as a go-to SME for process queries, escalations, and quality-related guidance.

Demonstrated capability to balance QC responsibilities with team support,



stakeholder interactions, and deliverables without compromising quality.

Demonstrated ability to coach, mentor, and improve analyst performance through structured feedback.

Flexibility to work in shifts, weekends, or as per project requirements.

Experience working in Crypto AML / Blockchain Analytics tools

Exposure to global regulatory frameworks (FATF, FinCEN, FCA, MAS, etc.)

Prior experience as a Trainer / Coach / SME, which may include delivering structured training programs or creating training decks and knowledge material

Experience in quality calibration frameworks and audit programs

Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

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📌 AML/ KYC Quality Analyst (Chennai)
🏢 Guidehouse
📍 Chennai