About Plum Plum is an employee insurance and health perks platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. You will lead the development of consumer-focused products that serve our community of individual users, driving engagement, retention, and revenue growth. ueConsumer Insigh ts: Partner with users and leverage data analytics to understand explicit and latent needs in the personal insurance and healthcare space, identifying opportunities for new product developme
ntCross-functional Leadersh ip: Collaborate with high-performing engineering, marketing, and business development teams to ensure scalable product delivery that drives both user satisfaction and commercial succe
Establish, monitor, and measure success metrics including ARPU, user engagement, retention rates, and product adoption,



integrating behavioral data and user feedback to drive continuous improveme
ntStrategic Decision Maki ng: Make data-driven decisions across multiple domains—from product features to pricing strategies to user acquisition—that optimize both user experience and business outcom
esTeam Developme nt: Lead and mentor product team members, fostering a culture of user-centricity, innovation, and commercial excellence in the Personal products vertic

ntsExperie nce: 6+ years of product management experience with demonstrated success in B2C products, preferably in fintech, insurtech, or healthcare technol
Strong analytical and data interpretation skills with experience in A/B testing, cohort analysis, and user behavior analyt
icsConsumer-Centric Mind set: Deep understanding of consumer psychology, user experience principles, and how to create intuitive, engaging product experien
cesBusiness Acu men: Experience with pricing strategies, revenue optimization, and understanding of unit economics in B2C busines
Bachelor's degree in Computer Science, Engineering, Business, or related field prefer

High Net Promoter Score (NPS) and user satisfaction rat

📌 Senior Director - Product and UX (Bengaluru)
🏢 Plum
📍 Bengaluru