Support Officer - Technical Services (Coimbatore)

Support Officer - Technical Services (Coimbatore)

06 Nov
|
Skylink Fibernet
|
Coimbatore

06 Nov

Skylink Fibernet

Coimbatore

Industry Telecommunications

- Job Type Full time
- Work Experience 1-3 years

State/Province Tamil Nadu
Skylink is at the forefront of India's digital evolution, connecting people and
organizations with dependable, modern telecom solutions.
We deliver broadband, IPTV, and enterprise connectivity that support the way India
Our network is built for consistent, real-world
performance, ensuring uninterrupted digital experiences for homes, reliable and secure
connectivity for businesses, and scalable, high-capacity solutions through our own data
dependable service. it is supporting households, enabling business growth, or strengthening critical
infrastructure across communities.
We value people who care about building reliable technology and
long-term infrastructure, Skylink offers a place to do work that stands up to real-world
Job Title: NOC Engineer – Level 2 (L2) / Level 3 (L3)
Department: Network Operations
Reporting To: NOC Manager / Network Lead
Type: Full-time, Shift-based (24x7 support)
We are a leading Class A Internet Service Provider (ISP) delivering Broadband,
Dedicated Leased Line, and IPTV services to residential and enterprise customers




Our network is powered by MPLS, VPLS, GPON, and Metro
Ethernet technologies to ensure high-availability, low-latency connectivity.
As a NOC L2/L3 Technician, you will be responsible for the monitoring, troubleshooting,
escalation, and resolution of network issues related to IP/MPLS core, VPLS circuits,
customer broadband issues, IPTV streaming, and leased line performance. work closely with the L1 team, field engineers, and network architects to ensure uptime
Coordinate with L1 and Field Support teams for onsite troubleshooting.
Raise and manage tickets via tools like Remedy, Freshdesk, or ServiceNow.
Technical Skills & Experience
Routers/Switches (Cisco, Juniper, Huawei):Full config/debug
Linux/CLI scripting:Bash/Python preferred
2–4 Years Of NOC/ISP Experience
CCNA / JNCIA or equivalent in Networking/Telecom/CS
Bachelor's degree in Computer Science, Information Technology, or a related field.
Advanced knowledge of network protocols and technologies.
Experience with network security and firewalls.
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📌 Support Officer - Technical Services (Coimbatore)
🏢 Skylink Fibernet
📍 Coimbatore

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