Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and AgroScience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins IT Delivery Center India - Eurofins Scientific
Eurofins - IT division in enabling the business
Principal Product Sustenance Engineer
Hybrid
Shift timings: 12:00 PM to 9:00 PM IST
Responsible for the operational excellence, reliability, and validated state of centrally managed laboratory and business-critical IT applications supporting regulated QC and GxP environments.
The role focuses on day-to-day operations, compliance, stability, and lifecycle management of laboratory applications such as Empower, NuGenesis, LabSolutions, and similar systems , ensuring systems remain compliant, available, and fit for purpose across BPT sites.




Provide Level 2 / Level 3 operational support for centrally managed laboratory and enterprise applications, managing incidents across P1 to P4 severity levels in line with ITIL best practices.
Proactively monitor applications, databases, and virtualized environments to prevent service disruption.
Compliance, Quality & CSV
Ensure systems operate in compliance with Gxp, data integrity, and internal quality requirements.
Contribute to Computer System Validation (CSV) activities, including:
Risk assessments
Data integrity verification
Support internal and customer audits, inspections, and validation reviews.
Support root cause analysis and contribute to CAPA definition and followup.
CDS, SDMS, instrument control software)
Coordinate software upgrades, configuration changes, and lifecycle decisions in collaboration with central teams and sites.
Infrastructure, Virtualization & Databases
Prepare and maintain automated jobs and scheduled tasks supporting application operations.
Demonstrate working knowledge of databases (Oracle, SQL) relevant to laboratory applications.
Support virtual machine (VM) environments, including:
VM build and configuration
Maintenance of validated VM images (experience in VM image creation is a strong advantage)

Produce KPIs, operational metrics, and service reports related to system availability and performance.
Willingness to work outside business hours or weekends on rare occasions, based on:
Planned IT changes
Robust experience in IT operations within regulated (GxP) environments
Solid understanding of CSV, data integrity, and validation lifecycle
Hands-on experience with laboratory applications (Empower, NuGenesis, LabSolutions or similar)
Good knowledge of Oracle and SQL databases
Experience with virtualized environments; Analytical, structured, and risk-aware mindset
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related Engineering field.

📌 Principal, Product Engineering (Bengaluru)
🏢 Eurofins
📍 Bengaluru