SSOE is seeking a highly strategic and operationally strong Global Shared Services & Corporate Operations Leader to build and scale our India-based shared services and corporate support functions.
This role will bold-line report to the US CFO and maintain a dotted-line reporting relationship to the India Country Leader. In addition to leading the India Finance Shared Services team (Billing, AR, AP, Payroll), this individual will provide dotted-line oversight and strategic coordination for HR, IT, and Central Services functions in India, supporting the continued globalization of our corporate workforce model. This position is integral to executing a global workforce strategy designed to enhance operational scalability, improve service delivery, and reduce corporate overhead as the organization grows internationally. Experience serving in a similar global shared services leadership capacity is required. AEC industry experience is preferred but not required.
As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you'll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.
Global Shared Services Leadership (Finance Operations)
Oversee day-to-day operations of Billing, Accounts Receivable, Accounts Payable, and Payroll shared services teams.
Ensure timely and accurate processing of invoices, collections, vendor payments, employee payroll, and related financial transactions.
Monitor workflow, capacity planning, and workforce allocation to optimize productivity.
Establish, track, and report KPIs and SLAs across all finance shared services functions.
Drive operational excellence while supporting US-based leadership during US hours of operation.
Ensure all financial transactions comply with GAAP, internal controls, and company policies.




Review general ledger balances for accuracy and appropriateness.
Maintain strong internal controls related to billing accuracy, vendor setup, payroll processing, and approval workflows.
Support internal and external audits, including remediation plans.
Oversee payroll and vendor tax compliance requirements
Corporate Services Workforce Strategy (Expanded Scope)
Serve as India-based strategic leader for the expansion of global corporate services teams.
Provide dotted-line oversight and coordination for: Human Resources, Information Technology, and Central / Administrative Services.
Ensure alignment between India-based teams and global corporate standards, policies, and service expectations.
Support change management initiatives related to organizational scaling and global integration.
Develop and maintain standardized global processes, policies, and documentation.
Identify and lead continuous improvement initiatives, including automation and ERP enhancements.
Champion AI-driven productivity tools across shared services functions.
Executive Partnership & Stakeholder Leadership
Act as the senior India-based corporate services liaison to US corporate leadership.
Provide regular operational reporting, performance dashboards, and workforce strategy updates.
Collaborate closely with Finance, HR, IT, and Operations leadership globally.
Support the India Country Leader in aligning corporate growth initiatives with local execution capabilities.
Team Leadership & Talent Development
Build, mentor, and scale a high-performing, multi-disciplinary shared services organization.




Establish performance goals and career progression frameworks.
Chief Financial Officer (US).
Dotted-Line Reporting: Dotted-Line Functional Coordination: HR, IT, and Central Services Leaders.
Shift Timings
IST (India evening shift to ensure overlap with the U.Bachelor's degree in Accounting, Finance, Business Administration, or related field, Master's degree preferable.
Minimum of 20 years of total experience, including substantial exposure to Shared Services, Global Business Services (GBS), or Corporate Operations. Should include 5+ years of leadership experience managing multi-functional or cross-border teams.
Demonstrated experience scaling or transforming a global shared services model.
Strong understanding of ERP systems and financial controls.
Experience supporting global workforce strategy or offshore/nearshore expansion initiatives.
Ability to work US hours of operation.
AEC industry experience (preferred but not required).
Certifications such as CPA, CMA, CPP, or equivalent.
Experience in global workforce planning and cost optimization strategy.
Experience implementing automation and AI-enabled operational solutions.
Executive presence and cross-cultural leadership skills
Robust financial acumen and business partnership orientation
Change management and transformation leadership
Data-driven decision making
Ability to balance long-term strategy with hands-on operational leadership
Compensation & Benefits- Compensation – as per market standards
Eligibility for performance-based bonuses, incentives, and recognition programs.
Comprehensive health insurance (Employee, spouse, two children and one set of parents and accident coverage, Employee Assistance Program, Parental leave, Paid time off, retirals - Provident Fund and gratuity)
Flexible and hybrid work options (role-dependent).
Opportunities for international exposure and travel.
Learning and development support, including certification reimbursement.

📌 Senior Service Support Coordinator (Mumbai)
🏢 SSOE Group
📍 Mumbai