Customer Retention Executive - Hybrid (Mumbai)

Customer Retention Executive - Hybrid (Mumbai)

06 Nov
|
The CAD
|
Mumbai

06 Nov

The CAD

Mumbai

Location: Mumbai, Maharashtra (Hybrid Available)
Compensation: 4–7 LPA + Performance-Based Incentives

Experience: 2–3 Years

Employment Type: Full-Time

The CAD Co. is looking for Sales & Customer Retention Executives to manage and strengthen relationships with our international clients in the jewelry design industry.

We are seeking professionals with strong English communication skills and experience in sales, customer retention, or account management. Identify additional sales opportunities within existing client accounts.

- Coordinate with internal teams to ensure smooth service delivery and customer satisfaction.
- Maintain accurate client information and follow-up records using CRM tools.
- 2–3 years of relevant experience in sales, customer retention,



or account management preferred.
- Excellent spoken and written English communication skills.
- Solid interpersonal, problem-solving, and client relationship management skills.
- Experience using CRM tools such as Salesforce is preferred.
- Knowledge of the diamond or jewelry industry is an advantage.
- Must be based in Mumbai and available to work in a hybrid environment.

Why Join The CAD Co.

- Earn performance-based incentives alongside a competitive salary.
- Join The CAD Co. and help us build lasting relationships with jewelry businesses worldwide.

📌 Customer Retention Executive - Hybrid (Mumbai)
🏢 The CAD
📍 Mumbai

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