We are hiring for Customer Care Executive role in a leading BPO in Kolkata ,Immediate joiners preferred! Candidates who are from Kolkata or ready to reloacte to kolkata.
Job Details:
- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts (Mostly Night Shift)
- Cab Facility Available (Within Serviceable Range)
- Process: Blended process
Eligibility:
- Excellent Communication Skills in English
- Comfortable with Rotational/Night Shift
- Freshers are welcome
Responsibilities:
- Handle customer queries through calls, chat, or email
- Provide accurate information and resolutions to customers
- Maintain qualified and positive communication
- Resolve complaints in a timely manner
- Update customer records and interaction details in system
- Meet quality and productivity targets