Role Overview

We are seeking a hands-on Deputy Field Service Manager to lead and execute commissioning, testing, and troubleshooting of SCADA and Substation Automation Systems across Pan-India projects. The role demands strong technical proficiency in SCADA software (PSO, EPAS, Zenon), industrial communication protocols, and protection/automation systems, along with the ability to manage site deliverables, customer expectations, and cross-functional coordination.

Key Responsibilities / Deliverables

- SCADA Commissioning SAT Plan and conduct commissioning, testing, and troubleshooting of SCADA systems for substation automation projects using PSO, EPAS, and Zenon.
- Perform Site Acceptance Tests (SAT); prepare test procedures and reports.
- Substation Automation Protection Integration Configure and integrate numerical relays (Schneider, ABB, Siemens, GE) and verify protection I/O, GOOSE messaging, and HMI/SCADA mappings.
- Validate SAS architectures including IED integration, bay-level controls, gateway engineering, and time synchronization.
- Protocols Communication Implement and troubleshoot IEC 61850, Modbus RTU, Modbus TCP/IP, Profibus, and Ethernet/IP networks, including VLANs, managed switches, and redundancy (RSTP/PRP/HSR where applicable).
- PLC/RTU Engineering Develop, modify, and debug logic for PLC (M580/M340) and RTU (Saitel/T500); perform point-to-point checks and interlocking validation.
- Quality, Documentation Compliance Maintain as-site documentation: architecture drawings, communication matrices, ICD/SCD/CID files, I/O lists, test sheets, method statements, and redlines markup. Ensure compliance with utility standards, cybersecurity guidelines, and safety protocols.
- Customer Stakeholder Management Lead site execution, manage contractors, and act as the primary technical interface with customers (utilities, EPCs, end users). Provide in office training and knowledge transfer to customer teams.
- Issue Resolution Escalation Drive root cause analysis, corrective/preventive actions,



and coordinate with engineering/RD for complex issues.
- Operational Rigor Plan daily site activities, track milestones, and report progress; manage materials, tools, and test equipment availability.

Key Competencies

- Strong commissioning troubleshooting skills in SCADA/SAS environments.
- Practical knowledge of IEC 61850 engineering (SCL/ICD/CID/SCD), MMS/GOOSE/SV concepts.
- Hands-on with PSO, EPAS, Zenon (or equivalent SCADA platforms).
- Proficiency with Modbus RTU/TCP, Profibus, Ethernet/IP and industrial networking.
- Experience with numerical relays (Schneider, ABB, Siemens, GE).
- Working knowledge of PLC (M580/M340) and RTU (Saitel/T500) programming.
- Readiness for Pan-India travel and on-call.
- Strong communication, documentation, and customer handling skills.
- Safety-first mindset; adherence to LOTO and site HSE requirements.

Qualifications

- B. E. /B. Tech in Electrical / Electronics / Telecommunication (Mandatory).
- 2-4 years of relevant experience in substation automation/SCADA commissioning.

Good to Have (Preferred)

- Certifications: IEC 61850 Engineer, Schneider EcoStruxure/EPAS/PSO, COPA-DATA Zenon, networking (CCNA/Industrial Ethernet).
- Exposure to utility specifications (EIL/PGCIL/State DISCOMs), cybersecurity basics, NTP/PTP time sync.

Key Performance Indicators (KPIs)

- On-time SAT completion and project handover.
- First-time-right commissioning defect closure cycle time.
- Compliance to HSE and quality standards.
- Customer satisfaction (CSAT/NPS) and escalation avoidance.
- Documentation accuracy and as-built completeness.

Travel Work Conditions

- Extensive Pan-India travel (70-90% as per project needs).
- Work at substations/industrial sites with adherence to company and client HSE norms.
- Weekend work as per commissioning windows.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Deputy Manager - Field Service Engineer - Mumbai
🏢 Schneider Electric
📍 Mumbai