Job Summary

You will be:

- Responsible for ensuring a high level of transaction processing for all cash deposits, withdrawals, including middle office payment and cash operations within Bank policy and procedures, and local regulations.
- Responsible for providing support for team member / Manager to meet customer s requirement.

Role Type: Full Time, Permanent

Role Location: Mumbai

Responsibilities

- Balancing cash at the end of day and ensure cash Intraday overnight is keeping within the limit.
- Responsible for cash Loss.
- Coordinate with the team member for those transactions to be processed by Back office in Bangalore.
- Ensure internal accounts reconcilliation with proper escalation matrix in place.
- Accurate, complete timely regulatory reporting applicable to all regulators.
- Ensuring levy of agreed tariff for products serviced by the unit.
- Ensure accurate effective completion of all transactions.
- Provide advice assistance to any customer enquiries or refer them promptly to Customer Service Officer/Manager for handling.
- Provide a responsible accurate telling service by maintaining applying an up to date knowledge of transaction banking policies, practices, procedures and law.
- Ensuring that work instruction are updated and relevant to the operating environment and applicable regulatory/internal guidelines.




- Upskill and learn other areas of operations and be ready to cross support them after gaining adequate knowledge.
- Foster sound working relationships with the sales, implementation and client servicing teams to deliver superior customer service.

Qualifications

- 5+ years of experience in Payment Operations (like Cross Border payments, RTGS and NEFT)
- Exposure and thorough understanding of ANZ Risk and Compliance management
- Strong knowledge of e-payment tools and regulatory requirements
- Ability to manage conflicts and/or escalations in a productive manner which encourages active operational risk management to ensure a well-managed business
- Knowledge of Institutional Banking operations, instruments and processes
- Knowledge of statutory and regulatory requirements
- Reasonable written and oral communication skills
- Able to use initiative, take action and be persistent in addressing issues
- Tertiary education in Banking Financial Services

You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Payments Specialist (Mumbai)
🏢 Anz
📍 Mumbai