We are looking for a Well-being Client Success Executive to join a growing HappinessCue team in Noida / Delhi NCR. The role supports HappinessCue's non-medical personal well-being services. The person will interact with clients respectfully, understand the guidance they are seeking, coordinate with appropriate experts, manage follow-ups and help keep the experience private, clear and professional. Strong listening skills, maturity, empathy and appropriate professional boundaries are important. The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams. The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance. The expected experience range is 0-4 years; robust candidates with closely relevant experience may also be considered.
HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- Interact with clients respectfully
- Understand the guidance they are seeking
- Coordinate with appropriate experts
- Manage follow-ups
- Help keep the experience private, clear and professional
- Hands-on and takes ownership rather than simply passing enquiries between teams
- Communicate clearly
- Keep commitments visible
- Make the experience easier for the person seeking guidance
Requirements
- Strong listening skills
- Maturity
- Empathy
- Appropriate professional boundaries
- Ownership
- Experience range: 0-4 years; strong candidates with closely relevant experience may also be considered