- Prior experience in Indian/US/UK/Australian voice process.
- Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral.
- Freshers and Experienced are welcome to apply!
- Immediate joiners only.
Job Description:
As an International Domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international and domestic clients, providing effective and effective solutions for a range of inquiries.
This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
-Identify and resolve customer complaints by providing timely solutions.
-Maintain a high level of customer satisfaction by addressing inquiries promptly.
-Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
-Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Bangalore
- Shifts: Indian/UK Shift Rotational Shift (5 days work2 days off)
- Immediate Joiners Only!
📌 Customer Care Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.