About Wroots Global

Wroots Global is hiring Customer Support Executives for multiple clients across Service Industry, E-commerce, FinTech, Captive, Real Estate, Banking and insurance sectors in Bangalore.

We are looking for energetic and customer-focused professionals who are passionate about delivering excellent customer service through Voice, Chat, Email, and Blended support processes.

Job Role

- Customer Support Executive
- Customer Care Associate
- Customer Service Representative
- Voice / Non-Voice / Chat Support Executive

Location

Bangalore / Bengaluru

Industry Exposure

- E-commerce
- FinTech
- Banking
- Insurance
- Captive Centers
- Real Estate
- Service Industry (BPO)

Key Responsibilities

- Handle customer queries via Calls, Email, Chat, or WhatsApp
- Resolve customer complaints and provide timely solutions
- Maintain high customer satisfaction and service quality
- Update customer interactions in CRM/tools
- Coordinate with internal teams for issue resolution
- Handle order, payment, refund, account,



or service-related queries
- Meet productivity and quality targets

Eligibility Criteria

- Freshers & Experienced candidates can apply
- Excellent communication skills in English
- Hindi and regional language skills are an added advantage
- Graduate / Undergraduate can apply (depending on process)
- Immediate joiners preferred
- Willingness to work in rotational shifts

Preferred Skills

- Customer Support
- Voice Process
- Chat Support
- Email Support
- Blended Process
- Customer Query Resolution
- CRM
- Communication Skills
- Problem Solving
- Inbound / Outbound Calling

Salary Range

2.5 LPA 6 LPA
(Depends on experience, process, and client requirements)

Perks & Benefits

- Attractive Incentives
- Career Growth Opportunities
- Shift Allowance
- PF & ESIC
- Training & Development
- Prospect to work with reputed brands

📌 Customer Support Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural