- Interact with international customers through voice calls and assist them with process-related queries.
- Deliver accurate information regarding products, services, and account-related concerns.
- Handle customer interactions with professionalism and maintain service quality standards.
- Ensure quick resolution of customer issues while maintaining a positive customer experience.
- Achieve individual performance metrics including attendance, productivity, and quality scores.
- Update customer information and call details accurately in the internal
Preferred candidate profile
- Excellent verbal communication skills in English.
- Valuable listening and interpersonal skills.
- Basic computer knowledge.
- Ability to work in rotational shifts/night shifts.
- Immediate joiners preferred.
- Prior BPO/Customer Support experience will be an added advantage.
📌 Customer Care Representative (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural
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