- Handle inbound and outbound customer calls professionally.
- Address customer queries and provide appropriate solutions.
- Maintain accurate customer records and call details.
- Achieve daily productivity and quality targets.
- Follow process guidelines and ensure customer satisfaction.
Required Skills:
- Good communication skills in English.
- Basic computer knowledge and typing skills.
- Good listening, interpersonal, and problem-solving skills.
- Willingness to work in rotational shifts, if required.
Work from home prospect will be provided for women after 3 months of training.
📌 Call Center Executive (Tirunelveli)
🏢 E Care India
📍 Tirunelveli
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